TASK 1 a Diagnostic Tools for ommunication There are different types of tools which I use for making my communication skills effective given below are diagnostic tools of communication process. The Johari window It is modern tool which is used by many people to develop the understanding with other individuals. I use this model to improve my interpersonal communication and understanding with others. There are mainly four types of elements which are placed under this model one is open area, Blind area, hidden area and unknown area.
Chapter 4 Types of Listening Different situations require different types of listening. We may listen to obtain information, improve a relationship, gain appreciation for something, make discriminations, or engage in a critical evaluation. While certain skills are basic and necessary for all types of listening receiving, attending, and understandingeach type requires some special skills.
Chapter 5 discusses those special skills and presents guidelines to improve listening behavior in all situations. But before we can fully appreciate the skills and apply the guidelines, we must understand the different types of listening.
Listeners are successful insofar as the meaning they assign to messages is as close as possible to that which the sender intended. Informative listening, or listening to understand, is found in all areas of our lives. Much of our learning comes from informative listening.
For example, we listen to lectures or instructions from teachers—and what we learn depends on how well we listen. In the workplace, we listen to understand new practices or procedures—and how well we perform depends on how well we listen.
At times, careful informative listening is crucial—remember the aircraft landing report in chapter 1. At other times, careless listening results in only aggravation or misunderstanding—remember my misunderstanding of my daughter, Missy, as presented in chapter 2. Whatever the case, effective informative listening demands that you concentrate squarely on the message—and know its source.
There are three key variables related to informative listening. Knowing these variables can help you begin to improve your informative listening skills; that is, you will become increasingly successful in understanding what the speaker means.
The precise relationship between vocabulary and listening has never been determined, but it is clear that increasing your vocabulary will increase your potential for better understanding.
Having a genuine interest in words and language, making a conscious effort to learn new words, breaking down unfamiliar words into their component parts—all these things will help you improve your vocabulary.
Another good way to improve your vocabulary is to be sensitive to the context in which words are used. Sometimes, unfamiliar words appear with synonyms: Her attractive, winsome personality won us over. At other times, a contrast is drawn: He is usually quite energetic, but today he seemed lethargic.
Occasionally, an unfamiliar word is used to summarize a situation or quality: He passed for over yards, ran for 50 more, and his three punts averaged over 45 yards; he turned in a stellar performance. Look for these and other contextual clues to help you learn new words and improve your vocabulary.
You can remember times when another person was not concentrating on what you were saying—and you probably can remember times when you were not concentrating on something that someone was saying to you.
She was not coming home that night, and I had to leave the house earlier than usual the next morning. I had to drive from Montgomery to Mobile, where I was to give a speech—and all my notes and visual aids were in my automobile. Fortunately for me, Teri had left the telephone number of her friend, and I was able to retrieve my automobile.
Sometimes listeners try to divide their attention between two competing stimuli. At other times, listeners are preoccupied with something other than the speaker of the moment. Sometimes listeners are too ego-involved, or too concerned with their own needs to concentrate on the message being delivered.
Or perhaps they lack curiosity, energy, or interest. Many people simply have not learned to concentrate while listening. Others just refuse to discipline themselves, lacking the motivation to accept responsibility for good listening.
Concentration requires discipline, motivation, and acceptance of responsibility. Memory is an especially crucial variable to informative listening; you cannot process information without bringing memory into play.
More specifically, memory helps your informative listening in three ways. It allows you to recall experiences and information necessary to function in the world around you.This course provides a student with the counseling skills necessary to establish a counseling relationship with the client characterized by warmth, respect, genuineness, concreteness, and empathy.
It includes both didactic presentation and role-play practice of these eight core communication skills: attending, confrontation, interpreting.
Reflection Paper - Reflection Upon Listening Skills. My Account. Essay on Reflection Upon Listening Skills.
Essay on Reflection Upon Listening Skills - The Importance of Effective Listening Skills in the Workplace Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and. To a large degree, effective leadership is effective listening.
To develop your listening skills, plan to use the response type that you think you need to emphasize (e.g., reflecting) and plan to avoid using the response types that you want to de-emphasize (e.g., advising).
Different situations require different types of listening. We may listen to obtain information, improve a relationship, gain appreciation for something, make discriminations, or engage in a critical evaluation. While certain skills are basic and necessary for all types of listening (receiving.
listening skills are a core component of second language proficiency, and also reflecting the assumption that if listening isn’t tested, teachers won’t teach it. Earlier views of listening saw it as the mastery of discrete skills or microskills.
2EFFECTIVE LISTENING – BEGINNING REFLECTION PAPER ASSIGNMENT Effective Listening- Beginning Reflection Paper Assignment Part One: Current Skills and Abilities Before the start of this course I did not give much thought to the topic of Communication.