It is BHF ebay policy to let all auctions run their course and be fair to all customers and supporters. When making payment, please ensure you specify the correct address where you wish for your order to be posted to. Any address changes requested outside of this will be refused and the order will be cancelled as this is a breach of eBay policy.
There are many reasons that a package may be returned to us as undeliverable.
Item is too big for a P. Some items are too big to ship to a P. Box and must be shipped to a street address.
The package is typically returned to us by the carrier or the unintended recipient if the address is incorrect, has typos, is missing information such as an apartment number or ZIP codeor is outdated such as a previous residence.
If a post office box address was entered in a format our system does not recognize, the package may be shipped through a carrier that cannot deliver to a post office box. To ensure that such packages are routed through the proper carriers, please enter the box number as "PO BOX" followed by the number.
Also, if you're a private mailbox holder use a local commercial mail receiving agencydo not use "Box" for your mailbox number, instead use or PMB.
This will ensure that your address is not mistaken to be a P. Box, and that orders can ship to you via means other than the U.
Your package may be returned to us if there is no safe place to leave the package at the point of delivery, where the package is safe from weather and is not visible to passersby. Your package may be returned to us if the carrier can't access the delivery location due to no access code, call box number, or buzzer information, and can't obtain the information after multiple attempts.
If the order is being shipped to a prison, there may be delivery restrictions associated with the items or shippers. These restrictions are determined by the penitentiary and may vary.
For more information about shipping to prisons, go to About Shipping to Prisons. Many items can be shipped to Department of State addresses, however, some cannot and will be returned as a result.
For a full list of shipping restrictions at a specific DOS address, please contact the DOS facilities staff at that location. Most of our carriers make three attempts to deliver a package. After three attempts, the package will be returned to us.
If a package is damaged on its way to you, the shipper may return it to us without attempting delivery. Packages can be sorted to the wrong carrier or labels can be damaged such that the carrier is unable to determine the correct delivery address.
If a recipient is not expecting a package, they may refuse it if they believe it was sent to them in error. Was this information helpful?Wherever available, Show My Street will automatically display the Google Street View image of the address.
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What is an APO/FPO/DPO address? A Layperson's Guide to Overseas Military Mail.
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